Census Support Service

Census Support Service Project

What is Census?

The census is a survey that happens every 10 years and gives us a picture of all the people and households in England and Wales. Your answers to the census questions will help organisations make decisions on planning and funding public services in your area, including transport, education and healthcare.

Census in UK:

The United Kingdom census is a ten yearly compulsory survey that gives the most accurate estimate of all the people and households in England and Wales. The information collected from the census helps inform local authorities and government about demands for vital public services such as schools, hospitals, GP services and social care provisions.

In 2021, the census was ‘digital first’ and accessible through an online platform. The Office for National Statistics (ONS) was responsible for carrying out the census in England and Wales and had contracted with Good Things Foundation to set up and mobilize a network of community organizations and libraries which formed the Census Support Centers aimed at providing people
with support to complete their census online.

KBM Partnership with Good Things Foundation:

KBM worked with Good Things Foundation as a Census Support Centre to provide the support to the members of the general public to complete their census online. As a Census Support Centre, we offered face to face support to those who needed it, or provided remote support, in areas where COVID-19 restrictions limited the access or availability of a face to face service.